Privacy Policy

1. Overview at a Glance

The following information provides a simple overview of what happens to your personal data when you visit this website.

2. Hosting at Strato

This website is hosted by STRATO AG (Otto-Ostrowski-Straße 7, 10248 Berlin, Germany). Hosting is based on Art. 6 Para. 1 lit. f GDPR (legitimate interest). Details: https://www.strato.de/datenschutz/.

3. Responsible Party

Controller:
Dzafic-IT-Solutions
E-Mail: contact@dzafic-it-solutions.de
Phone: +49 6131 2769227

4. Data Collection (Appointments & On-Site Service)

If you request an appointment or use our IT services, we collect personal data (name, email, phone number, and your address/location for the on-site service).

Legal Basis:
• Art. 6 Para. 1 lit. b GDPR (performance of a contract / pre-contractual measures like on-site support).
• Art. 6 Para. 1 lit. f GDPR (legitimate interest for scheduling and communication).

Storage Period: Data is kept as long as required for the service and tax/commercial retention laws (§ 147 AO, § 257 HGB - up to 10 years).

5. Data Disclosure

Data is not shared with third parties unless strictly necessary for contract fulfillment (Art. 6 Para. 1 lit. b GDPR - e.g., technician arrival on-site).

6. Your Rights under GDPR

You have rights to access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction (Art. 18), portability (Art. 20), and objection (Art. 21).

7. Right to Lodge a Complaint (Art. 77 GDPR)

You can lodge a complaint with a supervisory authority. The competent authority in Rhineland-Palatinate is:
Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Rheinland-Pfalz, Hindenstraße 3, 55116 Mainz.

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